Privacy Policy
Privacy Policy Statement
This privacy policy statement tells you what to expect when we process your personal information. This is the main privacy statement for Cardno Ltd. It is important for you to read this statement in full to understand how we use and protects your data and your rights in relation to your data.
Cardno Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Cardno Ltd may change this policy from time to time by updating this page. You should, therefore, occasionally check this page to ensure that you are happy with any changes.
This policy is effective from November 2017, updated in May 2018 and revised in December 2023
For further information you can contact us as follows:
Phone: 01582 662241
Email: sales@cardno.co.uk
For independent advice about data protection issues, you can contact the Information Commissioner's Office:
Information Commissioner, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
Email: casework@ico.org.uk
Website: www.ico.org.uk
What we collect
We may collect the following information:
- name and job title
- contact information including: email address, telephone number, mobile telephone number
- demographic information such as postcode and preferences
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, unless you have specified 'no email marketing'
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your preferences.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and organisational procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: sales@cardno.co.uk
We will not sell, distribute, lease or share your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
What are your rights in relation to your data?
We are committed to upholding your rights in respect of your personal data.
Through the provision of this statement and other privacy notices on the website, we will be open and transparent about how and why we use your personal information.
You have a right to ask us what personal information we hold about you, under the Data Protection Act 2018 and to request a copy of your information, known as a ‘subject access request’ (SAR). SARs need to made in writing and we ask that your request is accompanied by proof of your address and identity. We have 30 calendar days within which to provide you with the information you’ve asked for, although we will try to provide this as promptly as possible.
If you would like a copy of the information held on you please write to:
Cardno Ltd, Unit 19, Westbury Close, Townsend Farm Road, Houghton Regis, Beds. LU5 5BL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
